9/15/2023 0 Comments Comfort zone heater error code e1Some models use a jumper loop attached to a plastic plug to connect the R and Rc terminals. Some use a selector switch that closes/blocks the Rc terminal and links the R and Rc terminals together. Some models use a small wire, similar to a metal staple. The C terminal and wire provide common power.For purposes of this FAQ, the K terminal provides both compressor (Y terminal) and fan (G terminal) control. The K terminal is for the C-Wire Adapter.The Y2 terminal is for the 2nd compressor stage.The W2, Aux, and E terminals are for multiple/ backup heat stages.Check that you have a wire connected to the G terminal. For all systems, the fan is controlled by the G terminal.Verify a wire is connected to Y (if you have cooling or a heat-pump). Make sure a wire is connected to W for these systems.įor all systems, the compressor is controlled from the Y terminal. For non-heat pump systems (gas/oil furnaces or boilers) W controls the heating.If you know you have a heat pump, move the W wire to the W2 terminal. For thermostats with separate O/b and W terminals, make sure there is only one wire in either W or O/b.If you have only one wire, connected to either R or Rc, move it to the R terminal and make sure the jumper (connector between 2 terminals) is installed between the R and Rc terminals) *jumpers will vary by thermostat model. Look closely at the terminals labeled R and Rc.Remove the thermostat face plate and take a picture of your wiring, and of the label on the back of the thermostat to reference later.If not, contact a pro-installer in your area.If so, continue to the Thermostat Wiring section.If you see an error code, contact the manufacturer of your furnace or Support at 1-85 to find a pro-installer in your area. There's typically an error code reference guide inside the furnace cover. When there's an error, this light will flash or blink rapidly. Some systems won't power up if the cover isn't fully closed.Īre there any error lights on the furnace? It sometimes looks like a light switch.īe sure the cover is completely closed. There's usually a switch next to your furnace that turns it on or off. Next, go to your furnace or heating system, often located in your basement, attic, or garage. Go to your home’s circuit breaker and make sure the breaker to the furnace is turned on. COLD - Continue to the Thermostat Functionality section. ![]()
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